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Overview
The Eduroam Wi-Fi network is F&M's wireless network to connect your work/school laptops and mobile devices for everyday use. Eduroam is also available at thousands of academic and public institutions. After you set up Eduroam on your device, you will be able to use your F&M credentials to connect at any Eduroam-participating institution -- including colleges, universities, and research facilities.
Before you get started
When on campus, you can connect your device to the Eduroam Wi-Fi network after you: (1) run a downloadable application (called Geteduroam) and (2) enter your F&M credentials.
While you do have the ability to connect to Eduroam without running the Geteduroam app, we do not recommend it. Running the app safeguards against any malicious security threats that could compromise your personal data when you are connecting. After initial installation, your device will automatically identify and connect to Eduroam without needing to run the Geteduroam app installation again.
Notes:
- If you have a college-owned computer, you already have the Geteduroam app installed. You don't need to run the installation until you:
- Change your password
- Elect to forget the Eduroam network in your system settings
Then run the Geteduroam installation process as described here.
- If you have a personally-owned computer, you will need to install the Geteduroam app as described in this knowledge article. Then run the installation again when you:
- Change your password
- Elect to forget the Eduroam network in your system settings
Then run the Geteduroam installation process as described here.
Jump to a topic in this knowledge article
Installation instructions are a little different for different mobile devices.
How To
Install the Geteduroam application on your laptop
These instructions work when you are on the F&M College campus.
1. Go to https://getaduroam.org/app in your browser.
2. Click the app that is appropriate for your device (Windows, macOS, etc.) to download an .exe file to your Downloads folder.
3. Open your Downloads folder and double-click geteduroam.exe to open and run the file.
4. Click Connect to eduroam.
5. Search for Franklin and Marshall and select it from the list.
6. Click Next.
7. Click Next.
8. Enter your username and password. Your username is your F&M email address (ex: bfrankli@fandm.edu), and use the password that is associated with your F&M account.
9. Click Connect.
You are now securely connected to F&M's Eduroam Wi-Fi network. Your device should now automatically detect and connect to the network when it's available. If you notice it is not connecting to Eduroam, then open your available networks and choose Eduroam like you would any other Wi-Fi network.
Note: After this installation process, you won’t need to run the installation in the future unless (1) you change your password OR (2) you click Forget this Network on your device.
Install the Geteduroam app on your mobile device
These instructions work when you are on the F&M College campus.
1. In your device's app store, search for geteduroam.
2. Install and open the app.
3. Search for organization: Franklin and Marshall College.
4. Enter your username and password. Your username is your F&M email address (ex: bfrankli@fandm.edu), and use the password that is associated with your F&M account.
5. Click Log In.
6. If prompted to join WiFi Hotspot Network, click Allow.
7. If prompted to join Eduroam, click Join.
8. Click Connect.
Note: After this installation process, you won’t need to run the installation in the future unless (1) you change your password OR (2) you click Forget this Network on your device.
Install on Chromebook
Please come to the Help Desk in Martin Library of Sciences and we will help you install what you need.
Important Notes
After the Geteduroam installation process, you won’t need to run the installer again for routine connections. However, there are times you will want to run the installation process again:
- When you change your password, run the Eduroam installer on your devices using your new password.
- If you are away from campus for an extended period of time, we recommend you re-connect to Eduroam. On your device, forget the network, and then follow the instructions in this knowledge article to install Geteduroam and re-connect.
Streaming devices, such as smartTVs and gaming consoles should not connect to Eduroam. Instead, please use the fandm-iot Wi-Fi network.
The Help Desk
Need more help? Contact us!
- Enter a Service Request here on this page to route your request to the right expert.
- Call the Help Desk at 717-358-6789.
- Stop by and see us in Martin Science Library.