Complete an Approval in the Service Portal (TeamDynamix)

Summary

What to do if you get an email with an approval request for a ticket in the Support Portal.

Body

Overview

Depending on your role, you may need to approve work flow steps. You will receive an email with a Workflow Step Approval, so you will need to approve or reject it so it can be routed appropriately.

How To

Approve/Reject Workflow

1. You should receive an email with a Workflow Step Approval.

2. Click the link to Approve or Reject this Workflow Step.

3. In the pop-up, click either Approve or Reject.

4. Type any comments and click Save.

Details

Details

Article ID: 12557
Created
Fri 10/11/24 10:20 AM
Modified
Mon 11/4/24 2:10 PM