Claim Your F&M RapidIdentity Account

Summary

What to do when you first set up your network account at F&M and what to do if you don't have the claim code you need.

Body

Overview

Before you start as a student or employee, you will receive an email that provides you with your NetID and a Claim Code so that you can set up your F&M account. If you can't find the claim code or too much time lapses, please contact the Help Desk to help you with your code so you can set up your account.

 

Before You Get Started

Franklin & Marshall College has created a NetID and a Google account for your use. The NetID is unique to you, and you will use it to access a variety of computer resources at F&M. Both the NetID and Google accounts use the same F&M password. Make sure you have the email with your NetID and Claim Code (sent from noreply@rapididentity). If you don't have it, please contact the Help Desk.

NOTE: Franklin & Marshall is also transitioning to Okta as part of the campus login system. You will be receiving a separate Okta invitation email in addition to the RapidIdentity claim process described in this article.  You'll still use your RapidIdentity account and password for most systems in the meantime.  For help getting started with your Okta invitation, see Logging Into Okta for the First Time.

 

How To

Claim your account

1. Go to https://id.fandm.edu.

2. Click Claim My Account.

3. Enter your NetID and Claim Code provided in the email from noreply@rapididentity.com.

4. Click Next.

5. Set a password that meets the requirements explained on the screen. Follow the instructions to enter and confirm.

6. Click Next.

7. The system will tell you when your account is set up and Complete.

 

Troubleshooting

Test your account

After you claim your account, you can make sure it is set up in the system by accessing an application that requires a NetID.

1. Go to https://experience.fandm.edu/

Use the right case

Make sure you use the proper case when entering your netID.

 

Missing your email?

If you don't have the Claim My Account email, please contact the Help Desk.

Details

Details

Article ID: 12810
Created
Mon 10/21/24 3:52 PM
Modified
Fri 9/11/26 3:34 PM