Information Technology Services

Categories (8)

Accounts and Access

Services related to accounts, ID cards, building access, network and internet connectivity, and servers.

Administrative and Business

Services that support the administrative and business functions of the College. Includes business capability and process automation, financial and procurement systems, human resource systems, and student information systems.

Communication and Collaboration

Services related to Google Workspace, the phone system, video conferencing, and AV.

Desktop and Mobile Computing

Services related to computer, device and printing support

Information Security

Request assistance with an information security issue, including potential data breeches, vulnerabilities and security and policy review.

IT Professional Services

People-based services that support the management of IT for the College. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.

Research

Services supporting the College's research activities, including advanced or specialized storage and applications, research data services and software, and lab management systems.

Teaching and Learning

Request support for academic tools that support teaching and learning, including physical classrooms, hardware within classrooms, Canvas and more.

Services (1)

Report an IT Problem

Report a problem with building access, networking, classroom technology, software, hardware, and more.