Popular Services

All general facilities requests can be made here. This includes electrical, HVAC, plumbing, pest control, and more.


Request new or replacement keys.


Report a problem with building access, networking, classroom technology, software, hardware, and more.


Request event setup and teardown services to ensure efficient preparation and cleanup of college events.


Request pickup and delivery of materials, equipment or other items across campus.


Request support for another Google Workspace product


Diagnosis and service of F&M computing devices


Request relocation of office furniture and equipment.


Request services related to new employees or departing employees.


Request support for administrative applications. Click for a full list of supported administrative applications.


Request a VPN account or access to a service that requires VPN.


Request for multi-function device (MFD) repair


Request a license for Photoshop, Premier, Illustrator, InDesign, Lightroom, and other Creative Cloud apps.


Request support with a new phone, moving phones, or changes to phones


Services related to Banner and other ERP functions


Request assistance and troubleshooting for Duo Multi-Factor Authentication (MFA) issues.


Request support with a password reset.


DHCP reservations (static IP address), DNS request, jack activation, new ethernet cable run, etc.


Request an access/ownership change to a shared drive


Review of software licenses and purchasing of additional software.


Classroom Assistance with Technology


Report a lost or stolen ID card or request replacement of a broken/not working card. A fee will be charged to replace a card that is lost, stolen, or damaged due to misuse.


Request change to the F&M network firewalls.