Popular Services

All general facilities requests can be made here. This includes electrical, HVAC, plumbing, pest control, and more.


Report a problem with building access, networking, classroom technology, software, hardware, and more.


Request new or replacement keys.


Request event setup and teardown services to ensure efficient preparation and cleanup of college events.


Diagnosis and service of F&M computing devices


Review of software licenses and purchasing of additional software.


Classroom Assistance with Technology


Request pickup and delivery of materials, equipment or other items across campus.


Request support with a new phone, moving phones, or changes to phones


Request assistance and troubleshooting for Duo Multi-Factor Authentication (MFA) issues.


DHCP reservations (static IP address), DNS request, jack activation, new ethernet cable run, etc.


Request support for administrative applications. Click for a full list of supported administrative applications.


Request relocation of office furniture and equipment.


Report a lost or stolen ID card or request replacement of a broken/not working card. A fee will be charged to replace a card that is lost, stolen, or damaged due to misuse.


Request assistance with a PaperCut related problem


Request support with a password reset.


Request for multi-function device (MFD) repair


Request help with registering devices to the F&M network.


Request a VPN account or access to a service that requires VPN.


Request a license for Photoshop, Premier, Illustrator, InDesign, Lightroom, and other Creative Cloud apps.


Request support for Canvas or one of its integrated services