Guides for using and interacting with this portal.
What to do if you get an email with an approval request for a ticket in the Support Portal.
Quick actions you can take to access a ticket in the Support Portal.
Learn how to find the form or service you're looking for and submit a ticket or work order.
F&M has a standard ticket lifecycle that applies to most tickets and work orders. This knowledge base article will help explain that lifecycle.
When you create service requests, a ticket is created an routed to the appropriate team member. You can check on the status of your ticket by viewing it in the Support Portal.
How to access Support Portal.