Articles related to account set up and use, passwords and access to systems.

Categories (1)

Wifi and Network

Articles related to connections to the network (wireless and wired).

Articles (10)

Add Duo Mobile (When Your Phone Is Not in the System)

Provides instruction on what to do if you don't have a phone in the F&M system to use for Duo multi-factor authentication.

Claim Your F&M RapidIdentity Account

What to do when you first set up your network account at F&M and what to do if you don't have the claim code you need.

F&M ID and Access Cards FAQs

General overview of ID and access cards, including access granted and availability cards, how to maintain them, and what to do if a card is lost or stolen.

F&M NetID FAQs

All about your F&M NetID including how to get it, who can get one, and what to do if you need to change your password.

F&M Password Requirements

Describes F&M password requirements.

Helpful Technology Tips for New Students

Important information included in the Canvas Course all students complete as part of the summer on-line orientation.

How to Change Your F&M Network Password

What to do if you need to re-set or change your password because you forgot it or it was otherwise compromised.

How to Update Your Phone Number

It is important you have an accurate phone number in your MyDiplomat account to be sure you get push notifications and alerts from the College. Employees can also update their account to reflect the appropriate work number for the College directory.

How to Update Your Preferred Name in the System

If your legal first name and preferred first name are different, you can update it in MyDiplomat so that your preferred name displays in communications and system files/records.

Install and Use Duo Multi-Factor Security

Information about Duo multi-factor authentication as it relates to F&M applications typically accessed through myDiplomat.